Privacy Policy
This Privacy Policy explains how PopDealBox collects, uses, shares, and protects personal information when you visit our website, create an account, or place an order.
1. Information we collect
Information you provide
- Account & profile: name, email address, password (stored in hashed form), and preferences
- Orders: shipping and billing addresses, phone number (if provided), order details, and customer service communications
- Payments: payment method details are processed by our payment partners; we do not store full card numbers on our servers
- Marketing: email address and consent preferences when you subscribe to updates
Information collected automatically
- Device and browser type, IP address, pages viewed, referring URL, and approximate location derived from IP
- Cookies and similar technologies as described in Section 8
- Analytics and performance data to improve the site experience
2. How we use information
We use personal information to:
- Process and fulfill orders, including payment, shipping, returns, and fraud prevention
- Provide customer support and respond to inquiries
- Operate and improve our website, products, and services
- Send transactional messages (order confirmations, shipping updates)
- Send marketing communications where permitted and with your consent where required
- Comply with legal obligations and enforce our Terms of Service
3. Legal bases (EEA/UK visitors)
Where applicable, we process personal data based on: performance of a contract (fulfilling your order), legitimate interests (security, analytics, service improvement), consent (marketing cookies or newsletters where required), and legal obligation.
4. How we share information
We do not sell your personal information. We may share data with:
- Service providers: payment processors, shipping carriers, hosting, email, analytics, and customer support tools
- Legal & safety: when required by law or to protect rights, safety, and security
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to continued protection
Providers are authorized to use data only as needed to perform services for us and must protect it appropriately.
5. Data retention
We retain information for as long as needed to fulfill the purposes described in this policy, including order records for tax, accounting, and dispute resolution, unless a longer period is required by law.
6. Your rights & choices
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, object to certain processing, withdraw consent, or request portability. You may also lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details on our Contact page. We may need to verify your identity before responding.
7. Security
We use administrative, technical, and organizational measures designed to protect personal information, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is completely secure.
8. Cookies & tracking
We use cookies and similar technologies for essential site functions, preferences, analytics, and marketing (where enabled). You can manage non-essential cookies through our cookie consent banner or your browser settings. Disabling certain cookies may affect site functionality.
9. International transfers
If you access our site from outside our primary operating country, your information may be transferred to and processed in countries with different data protection laws. We use appropriate safeguards where required.
10. Children
Our services are not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. Contact us if you believe a child has provided us data.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be communicated by email or a site notice where appropriate.
12. Contact
Questions about this Privacy Policy or our data practices: see the Contact page or email [email protected].
Business address:
479 South Chapel Street
Newark, Delaware 19711
United States